Class Descriptions
Collision Repair for Insurers - 3 credits, course #15262
This course includes a step-by-step guide to the entire auto body repair process, from estimation through repair and refinish to final vehicle delivery. In addition, attendees will understand the reasons for potential delays, learn about parts and their usage, as well as discover how to properly set customer expectations. A guided shop tour, highlighting each repair step, brings the course information to life for attendees and ensures a complete understanding of the repair process.
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Vehicle Inspection - 3 credits, course #1004745
The purpose of this class is to give you a basic understanding of how to inspect a vehicle for potential issues that may affect HOW you insure the vehicle. Consumer protection will be one of the main focal points. You as an agent will learn to discover any potential problems with a vehicle that may compromise the insured’s safety, security or investment.
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Auto Theft and Fraud - 3 credits, course #1003170
Auto theft is big business-----and getting bigger. It costs insurance companies more than $28 billion annually. But, there are things you can do to help prevent theft and detect fraud. This course provides insurers with an overview of these crimes and how they hurt the insurance industry. Insurers will review a variety of statistics and learn more about criminal tactics. You will also discover what auto theft and fraud cost the insurance industry and, most important, learn how to prevent and detect these crimes. Guest speakers from the special crime investigative units and/or NICB will be present for this course.
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Frame & Structural Damage Issues for Insurers - 3 credits, course #997703
We all drive a car that has some type of frame; so do your policyholders. The type of frame, the year of the car, and any repairs that have been made to that vehicle all have the potential of affecting the safety of the car occupants. In this class you will be surprised to see how technology has improved safety and vehicle performance in today’s automobiles. By understanding the different types of frames and the history of the unibody design, along with the proper repair and replacement techniques, you can be better equipped to inform and facilitate issues that may arise with your policyholders.
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Hybrid & Alternative Vehicles - 3 credits, course #995530
This course is designed to give insurance agents a comprehensive overview of alternative fuel vehicles. Agents will gain an understanding of how hybrid and electric vehicles operate and some of the safety issues involved in servicing alternative fuel vehicles. Hybrid demo in every class.
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Airbag and Restraint Systems for Insurers - 3 credits, course #995531
This course will give you, the agent and/or adjuster, a more complete understanding of seatbelts and airbag restraint systems. Having this understanding enables you to better serve policyholders and offset the risk and liability of insuring vehicles. By understanding the rules of law, safety considerations, and the basic principles of restraint system operation, safety, and repair, you can more accurately inform, assist, and protect the policyholder. You will also learn the proper understanding of what to look for when buying, operating, and repairing a vehicle with a restraint system, as well as what type of repairs have to be made while ensuring that safety is not compromised. There will be live air bag demonstrations.
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Ethics at Work...Sharpening our Professional Judgment - 3 credits, course #
This popular interactive course reinforces the importance of ethics within the insurance profession while identifying enduring ethical concepts, values, and principles that impact an agent's ethical decision-making process. Through analysis of 3 unique case studies, agents will address ethical situations that are typical to their industry. By practicing moral reasoning skills, agents will enhance their ability to make decisions in difficult sutuations that protect their reputation and generate long-term value for the companies and clients for whom they work.
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What are our valued customers saying about us?
"As a loyal client at Ed’s Collision my family has consistently received outstanding service. When my daughter got into a car accident we brought her car straight to Ed’s Collision. They were able to work with our insurance company and made her car look like new again. Now after years of taking our family vehicles to Ed’s Collision, we recommend everyone we know to go see Mike Cox at Ed’s, not only because of the exceptional service we receive but they seem to work magic on our vehicles. Ed’s Collision was able to remove gashes, scratches and dents that we never thought was possible to remove."
• Jane - Maple Grove
